CUSTOMER CARE & POLICIES
PRIVACY POLICY
We will only use your shipping and billing address, and contact information:
To communicate with you about your order.
To fulfill your order.
For legal reasons (like paying taxes).
VEIL & COMPLETER PIECE CARE
Once your accessory has arrived, remove from garment bag and hang or drape the piece to release wrinkles naturally. If wrinkles remain prior to your wedding day, lightly steam or iron on lowest setting to release any remaining wrinkles. The silk setting on an iron is usually the best setting. The tulle is extremely delicate and too much heat will irreparably damage the fabric. Test iron heat or steamer on the least noticeable area to ensure the settings are desirable.
PAYMENT
Alice & Mae Bridal, LLC. accepts major credit cards such as Visa, Mastercard, American Express, and Discover. We also accept payments via Apple Pay and PayPal.
CUSTOM DESIGN
We are happy to offer our design services to brides worldwide through email communication. Please read through our custom design page for more information and fill out our custom design questionnaire at the bottom of the page if you would like a custom accessory made for you.
COLLABORATIONS
We love collaborating with other vendors and creatives. If interested in collaborating on an editorial shoot, styled shoot, or other creative projects please contact us and include information describing the nature of the project, location, and dates.
POTENTIAL STOCKISTS
Alice & Mae is currently accepting new retailers. Please contact us for further information about working with us and how to review our linesheets.